Your Own Fraud Department. From $99/Month.
Every order investigated before it leaves your warehouse.
FRIQ Labs goes beyond Shopify’s risk score to tell you who’s behind the order, what we found, and whether we believe you should ship it.
Built for high-ticket Shopify stores where one fraudulent order can cost thousands.
Your Dedicated Fraud Review Department.
Human expertise for high-ticket Shopify merchants.
FRIQ Labs helps ecommerce merchants identify suspicious orders before they become costly mistakes.
Our trained fraud analysts go beyond automated risk scores, investigating orders, identifying warning signs, and providing clear recommendations so you can confidently decide whether to fulfill, hold, or decline an order.
Built by an ecommerce entrepreneur, for ecommerce entrepreneurs.
After years of running a successful high-ticket online store, our founder, John Murphy, knew firsthand the financial risks of ecommerce fraud. He created FRIQ Labs to give other merchants access to the same dedicated fraud review expertise.
Today, we help merchants protect their revenue, reduce unnecessary risk, and focus on growing their businesses.
Beyond a generic fraud score
Shopify gives you a basic signal. FRIQ gives you context, investigation, and a clear decision.
Shopify Fraud Analysis
- •Risk label only (Low / Medium / High)
- •Automated checks only
- •Limited fraud visibility
- •No human review
- •No contextual investigation
- •No clear recommendation
FRIQ Labs
- ✓Full fraud risk breakdown, not just a score
- ✓Manual expert review on every order
- ✓IP geolocation and risk analysis
- ✓Device fingerprinting analysis
- ✓Email intelligence and fraud history
- ✓Reshipper and forwarding address detection
- ✓Phone intelligence (VoIP / burner / line type)
- ✓Behavioral pattern analysis
- ✓Cross-signal correlation across risk factors
Simple Pricing for Fraud Intelligence
No contracts. 7-day free trial. Cancel anytime.
- ✓Single manual fraud review
- ✓No Shopify setup required
- ✓PDF report delivered by email
- ✓Great for testing FRIQ before subscribing
- ✓Up to 20 fraud reviews per month
- ✓Ideal for low-volume Shopify stores
- ✓Clear fraud risk reports
- ✓7-day free trial included
- ✓Up to 200 fraud reviews per month
- ✓Best fit for growing Shopify stores
- ✓Clear fraud risk reports
- ✓7-day free trial included
- ✓Custom monthly fraud review volume
- ✓Designed for high-volume Shopify stores
- ✓Priority fraud review queue
- ✓Dedicated onboarding and support
Not sure if FRIQ is a fit?
How FRIQ Works
FRIQ connects to your store. You Get an Order. We see it.
We use Shopify’s native webhook connection which takes less than 2 mins to connect
Our Analysts get to work manually reviewing every order.
Analysts perform the review inside our custom built FRIQ Investigation Tool and look for all signs of potential fraud factors
We send a report with all the key insights and clear recommendation
Our report is detailed. It won’t just give you a generic Low, Medium or High. It will give you a summary of the core reasons we mark it low medium or high. This is not some AI generated default. Our Analysts provide reasoning behind each verdict. You don’t get that anywhere else.
What Our Clients Say
Real experiences from ecommerce merchants who trust FRIQ Labs to help protect their businesses.
Frequently Asked Questions
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We analyze every order manually to avoid false red flags. No AI or automated standard responses.
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We send the Fraud Analysis Report very quickly. Usually within the hour of the order coming in on your store.
Since we review every order manually it could be as quick as 15 minutes.
We say we will answer within 12 hrs just to account for some time zone differences or sales coming in during the middle of the night. -
We work best with high ticket Shopify stores. so if your AOV is over $500 we’re a good fit.
We choose not to work with low ticket stores because the sheer volume of orders and the fact that every order is investigated manually, it would overload our team.
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No. We provide fraud risk intelligence and give recommendations. We give the Merchant the insights to make more informed decisions. The responsibility and final fulfillment decision remains with the Merchant.
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We connect to the store using Shopify’s native secure webhook connection. The moment your store gets an order, we get notified and see the full order information.
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Yes. FRIQ doesn’t bind you to a long-term contract. No contract required. Cancel your subscription at any moment. You have complete control.
FRIQ Labs helps high-ticket ecommerce brands make confident fulfillment decisions before costly fraud losses happen.
Ready to Reduce fraud?
I built FRIQ for myself and My team. But now I’m sharing it with the world
“Back in 2017 I launched my first high ticket store I was paying thousands in fraud protection fees per month because their model was almost 1% on every order. And sometimes they’d flag something as high risk but wouldn’t give context. So I would cancel an order not knowing if it was really high risk or the person was simply using a VPN or shipping to his place of business instead of his home.
I needed better. So I set out to build an internal process for my team and I to use. Yes, we were no longer ‘protected’ but we had much more insight into every transaction and we knew what we were accepting or canceling.
Today, FRIQ is open for use to my fellow ecom entrepreneurs so you too can make more informed decisions…”
Have Questions for us?
Not sure where to start? Use the contact form here to get in touch. We reply within 24 hrs.